Bland AI Hackathon — Voice Hotline Project
As part of the Bland AI Hackathon, our team designed and built a unique voice-first hotline app that could handle natural, lifelike phone conversations. The challenge was to combine AI voice APIs with intuitive interaction design to deliver a seamless and engaging user experience.
Features
- Conversational Interface: Designed voice UX flow for a fictional hotline experience
- AI Integration: Used Bland AI’s voice API to generate realistic, human-like dialogues
- Prompt Engineering: Trained interaction prompts for clarity, empathy, and narrative flow
- Testing & Iteration: Ran multiple user trials to refine dialogue pacing and tone
Why It Matters
Voice-first design is a growing field, from virtual assistants to customer support. This project demonstrated how conversational UX can be used creatively to build engaging, accessible experiences beyond traditional screen interfaces.
What I Have Learned
- How to design and test voice interaction flows with real users
- Applied prompt engineering to improve AI conversation quality
- Team collaboration across design, coding, and UX testing in a fast-paced hackathon
- Showcased the value of non-visual UX design in emerging technologies